Free Shipping!*
*Orders of two Brassybra or more and Contiguous United States Only
Free Returns!*
*Contiguous United States Only
*Refunds Available On Unused Merchandise Onlyly
We want to give you the support you deserve and we understand that sometimes things don't always go as expected. We gladly accept returns on all unused product, as well as exchanges for FREE! There's no stress with our 45 day open return policy.
We want this to a be a super easy and convenient experience and If for any reason you aren't satisfied with your purchase, please use our RETURN PORTAL.
USA
STANDARD SHIPPING OPTIONS
Standard: *4-6 Business Day Delivery$5.95
Free: Orders With 2 Brassybra Kits + 7-8 Business Days
USA EXPEDITED
Expedited- Under $45: *3 Business Days $8.95
Expedited- Over $45: 3 Business Days $11.95
STANDARD INTERNATIONAL
Orders Up to $50: $12.95
Orders $51 and up: $$25.95
*20 Business Day Delivery
There are currently many international
shipping delays due to Covid-19
INTERNATIONAL EXPEDITED
Orders Up To $50: $25.95
Orders Above $50: $29.95
*14 Business Day Delivery
There are currently many international
shipping delays due to Covid-19.
US*These are just average delivery times, we are not responsible for delayed packages.Business days are Monday through Friday.
*IMPORTANT* WE ARE NOT RESPONSIBLE FOR ANY CUSTOMS FEES AND/OR DUTIES THAT MAY BE APPLIED
TO YOUR ORDER BY YOUR COUNTRY. ORDERS THAT ARE NOT PICKED UP WILL NOT BE REFUNDED.
DELIVERY TIMES
Stated delivery times are averages. Delivery times are not guaranteed. If you have an upcoming deadline, allow extra time for delivery.
DELAYS
Rarely, there are unforeseen delays in the chain of delivery. In the event of a delay or lost/stolen package, we will send a replacement package 7 business days after marked delivery date. We do not offer refunds on delayed packages.
RETURNS & REFUNDS
You may return unused merchandise in its original condition within 45 days of invoice date. Upon processing, you will receive a refund for any unused pairs (shipping is non-refundable). Use our super easy and convenient Refund Portal. Refunds will be applied to the original payment form or as store credit, within 7 business days from receipt of the returned items. Final sale items cannot be returned or exchanged.
Unfortunately, we can't refund Gift-Cards.
FREE SHIPPING ON YOUR ORDER WHEN YOU BUY TWO BRASSYBRA OR MORE TO THE CONTIGUOUS UNITED STATES (48 STATES), EXCLUDES ALASKA AND HAWAII
Your products will be shipped out the same day if your order is processed by 12 PM EST, Mon – Fri (excluding holidays). Valid for standard ground delivery only. $68 minimum order requirement applies to the order total before taxes and shipping. Orders qualifying for Free Shipping will be identified with “Free Shipping." If you select a shipping method other than ground, shipping charges will apply.
Due to the Covid-19 Pandemic, there are many delays when shipping internationally.
Please plan accordingly with any upcoming deadlines/events.
Unfortunately, we're unable to offer International returns.
For a complete list of countries we can ship to, click here.
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