Shipping & Returns
Free Shipping!*
*Orders over $45 and Contiguous United States Only
Free Returns!*
*Contiguous United States Only
We want to give you the support you deserve and we understand sometimes things don't always go as expected - so we gladly accept returns and exchanges for FREE! It's no stress with our 60 day open return policy.
We want this to a be a super easy and convenient experience and If for any reason you aren't satisfied with your purchase, please use our RETURN PORTAL.
SHIPPING METHOD
Standard Shipping/Free
Expedited
Express
International
RATE
3.95/Free
$7.95+
$24.95+
$10+
AVERAGE DELIVERY TIME*
2-5 BUSINESS DAYS
2-3 BUSINESS DAYS
2--3 BUSINESS DAYS
7-14 BUSINESS DAYS
CARRIER
USPS DHL
USPS, FEDEX, UPS
UPS 2ND DAY, FEDEX
USPS, DHL
*These are just average delivery times, we are cannot be held responsible for delayed packages.
*IMPORTANT* We are not responsible for any customs fees and/or duties that may be applied to your order by your country.
DELIVERY TIMES
Stated delivery times are approximates, except Express which is guaranteed. We cannot be held responsible for delays that may occur.
DELAYS
Sorry, we know you wanted your package yesterday! But, if your package hasn't arrived by the average shipping times, don't worry, it has most likely taken the scenic route to you and will hopefully be with you shortly. Please check tracking again and if it hasn't arrived after two weeks, please contact our support desk! Two weeks?! Yes, by our shipping carriers policy it's still "in transit" and will most likely turn up. So, we have to wait and see.
RETURNS & REFUNDS
You may return any unopened merchandise in its original condition, including original sealed packaging within 60 days of invoice date and you will receive a full refund. Use our super easy and convenient Refund Portal. Refunds will be applied to the original payment form or as store credit, within 7 business days from receipt of the returned items. Final sale items cannot be returned or exchanged.
Unfortunately, we can't refund Gift-Cards.
FREE SHIPPING ON YOUR ORDER OF $45 OR MORE TO THE CONTIGUOUS UNITED STATES (48 STATES), EXCLUDES ALASKA AND HAWAII
Your products will be shipped out the same day if your order is processed by 3pm ET, Mon – Fri (excluding holidays). Valid for standard ground delivery only. $45 minimum order requirement applies to the order total before taxes and shipping. Orders qualifying for Free Shipping will be identified with “Free Shipping." If you select a shipping method other than ground, shipping charges will apply.
We ship to most countries, with a few exceptions.
Shipping products outside the US is costly and usually takes a long time. Unfortunately, we can’t offer free returns. But, the great news is, that we can offer a discounted return. Contact us at our Support Desk and we'll help you out!